October 23, 2013
Manufacturer of the Year Award Video
An Introduction to Uponor Video
Uponorpro.com Now Features LiveChat™ Online Technical Support for Professionals
Uponor North America (Uponor) recently launched LiveChat™ on Uponorpro.com where professionals in the PEX plumbing, fire sprinkler and radiant heating and cooling industries can access Uponor Technical and Design Services online for support.
“Our goal with LiveChat is to offer access to Uponor Technical and Design Services in as many ways as possible, so professionals can get their questions answered quickly and efficiently,” says Don Costello, web product manager at Uponor. “With more and more people accessing the web with mobile devices, LiveChat is an ideal solution for professionals on the jobsite or on the go.”
Users can access LiveChat by going onto Uponorpro.com and clicking the small blue “Chat Now” box in the lower right-hand side of the screen. Representatives from Uponor Technical and Design Services are available on LiveChat Monday through Friday from 7 a.m. to 5 p.m. Central Standard Time (CST).
“We’re seeing contractors as the majority of users on LiveChat, followed by engineers, sales reps and architects,” says Matt Graber, technical support representative at Uponor. “People are finding LiveChat a convenient way to get questions answered quickly, so they can keep moving on their projects.”
In addition to LiveChat, professionals can also access Uponor Technical and Design Services via phone by calling toll free 888.994.7726 or e-mail at firstname.lastname@example.org.
Uponor Ltd. is a leading supplier of plumbing, fire safety and radiant heating and cooling systems for the residential and commercial building markets in Canada. Uponor Ltd. employs 43 people across Canada and has its Canadian headquarters in Mississauga, Ont. For more information, visit www.uponorpro.com, www.uponor.ca or call (888) 994-7726.
For editorial assistance, contact John O’Reilly c/o O’Reilly DePalma at (815) 469-9100;
© 2013 Uponor Ltd.